Returns & Exchanges

At SP Connect, we stand by the quality of our mounting solutions and offer a 30-day return policy for a full refund if you are not completely satisfied. Ensure all electronic components and mounts are in their original packaging and unused condition to qualify for processing.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the specific mounting kits or accessories you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original protective box, ensuring all screws, adapters, and adhesive pads are included to avoid restocking fees.

• 3.
  Ship Items Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the integrity of the hardware, we will issue a refund to your original payment method within 5-7 business days.